WhatsApp CRM

WhatsApp CRM and shared inbox for your whole team

Put your business WhatsApp number in one shared inbox. Assign chats, tag customers, turn issues into tickets, send campaigns and let an AI chatbot answer routine questions 24x7.

Shared WhatsApp inbox

One number, every agent

Connect your business number to the official WhatsApp Business Platform (Cloud API) through Meta's Embedded Signup. Every agent works from the same inbox with assignment, round-robin teams, transfers, internal notes and read receipts.

Know every customer

Contacts keep tags, notes and the full conversation history. Saved replies with shortcuts answer common questions in a keystroke.

Campaigns that reach people

Send Meta-approved templates to thousands of customers by tag and track sent, delivered, read and failed counts per campaign.

AI chatbot and tickets

Keyword rules, flows and an AI chatbot with conversation memory answer first and hand over to an agent. Issues become tickets with priority, team and SLA.

Screens

See it in the product

Live screens from the Pro Chat Desk portal with a demo company.

Shared WhatsApp inbox
Shared WhatsApp inbox
WhatsApp campaigns
WhatsApp campaigns
Support tickets
Support tickets
AI chatbot
AI chatbot
FAQ

Frequently asked questions

Short answers before you start.

Do I need the official WhatsApp Business API?

Pro Chat Desk uses the official WhatsApp Business Platform (Cloud API); we help you connect your number through Meta's Embedded Signup.

How much does a marketing message cost?

Marketing template messages are Rs 0.95 each. Utility and authentication charges vary by category.

Is there a free plan?

Yes. Free Forever includes 50 conversation credits and the shared inbox.

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