Meta WhatsApp Business API
Connect official Cloud API accounts, manage webhooks, and send approved marketing, utility, or authentication templates from your organization.
WhatsApp Campaigns
WhatsApp business platform for campaigns
Pro Chat Desk helps teams plan WhatsApp campaigns, send approved templates, track delivery, reply from a shared inbox, and continue each lead with AI chatbot or agent support.
Approved templates
Contact lists
Delivery tracking
Shared inbox
AI follow-up
Campaign tools built around real WhatsApp operations
A campaign is only useful when the replies, tickets, and follow-ups are handled in the same workflow. Pro Chat Desk keeps marketing, sales, support, and billing in one workspace.
Broadcast campaigns
Create campaign lists, choose templates, launch broadcasts, and review completed, cancelled, sent, delivered, read, and failed counts.
Shared inbox replies
When customers respond, agents can continue the conversation with history, quick replies, ownership, and team visibility.
AI chatbot support
Let AI answer common questions from campaign replies, then hand over to a human agent when the customer needs help.
Tickets from campaign issues
Create support tickets for delivery, billing, product, or service issues without losing customer context from WhatsApp.
Plans, credits, and add-ons
Track subscription plans, credits, invoices, AI add-ons, voice packs, and campaign usage in one billing area.
How WhatsApp campaign workflow works in Pro Chat Desk
The platform is designed for teams that need to move from audience selection to campaign replies without switching tools.
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01
Connect WhatsApp
Use Meta Embedded Signup for Cloud API or configure a phone WhatsApp connection when that fits the organization.
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02
Prepare contacts and templates
Segment customers, choose approved WhatsApp templates, and keep campaign content aligned with Meta policy.
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03
Send and track
Launch broadcasts and monitor sent, delivered, read, and failed counts from the campaign dashboard.
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04
Reply and resolve
Route responses into shared inbox, AI bot, tickets, or agent handoff so every campaign lead gets handled.
Who uses this WhatsApp campaign platform?
Pro Chat Desk fits teams that use WhatsApp as their primary customer channel.
E-commerce and D2C
Send offers, order updates, abandoned cart reminders, new product announcements, and post-purchase support messages.
Education and admissions
Follow up with admission leads, fee reminders, class updates, counselor assignments, and event notifications.
Service and support teams
Broadcast renewals, appointment reminders, outage updates, ticket responses, and customer satisfaction follow-ups.
Campaigns plus support, AI, and analytics
Pro Chat Desk is more than a send button. It combines WhatsApp campaign software with shared inbox, chatbot automation, AI voice, tickets, CRM, billing, and analytics.
What teams can manage
- WhatsApp Cloud API accounts and phone WhatsApp connections
- Templates, broadcasts, contact lists, and campaign delivery results
- Campaign replies in a shared team inbox
- AI chatbot contexts, keyword rules, and handoff flows
- Support tickets, billing plans, credits, invoices, and add-ons
Why it matters
Many tools stop after sending messages. Pro Chat Desk keeps the customer journey connected after the campaign: reply, qualify, assign, support, and measure from the same organization dashboard.
FAQ
Questions about WhatsApp campaign software
Short answers for teams comparing WhatsApp campaign platforms.
Can Pro Chat Desk send WhatsApp campaign broadcasts?
Yes. Teams can create contact lists, use approved WhatsApp templates, send broadcasts, and track sent, delivered, read, and failed counts.
Does it support WhatsApp Business API?
Yes. Pro Chat Desk supports Meta WhatsApp Business API accounts, templates, webhooks, campaign delivery status, and analytics.
Can AI reply to campaign responses?
Yes. The AI chatbot can answer common customer questions and hand over conversations to agents when a human should respond.
Can campaign replies become support tickets?
Yes. Teams can create tickets from customer issues, assign ownership, set priority, and keep WhatsApp context visible.