The phone never stops
Reception spends the day answering the same timing and fee questions.
Clinics, labs & hospitals
Appointments, reports and billing for clinics and labs
Book appointments on WhatsApp, answer calls with an IVR or AI voice agent, share reports, and keep GST billing and staff payroll in order.
The problem
What slows clinics, labs & hospitals down today
Common problems we hear from businesses like yours.
No-shows waste slots
Patients forget appointments because nobody reminds them.
Reports go out late
Lab reports are printed and collected instead of sent instantly.
What you get
The modules that fit your work
Switch on only what you need. Everything shares the same customers, team and permissions.
WhatsApp shared inbox
One official business number for the whole team. Assign chats, tag customers and reply with saved answers.
AI voice agent
An AI voice agent answers calls in Hindi or English over SIP and books, qualifies or routes callers.
Calling & IVR
WhatsApp calls with an IVR menu, call logs, missed-call tracking and agent transfer.
AI chatbot
Keyword rules, flows and AI replies answer routine questions 24x7 and hand over to an agent.
GST invoices
Branded A4 GST invoices with UPI QR, sent on WhatsApp in one click.
Payroll & payslips
Monthly pay runs with PF, PT and loss of pay; payslips sent to staff.
How it works
A day with Pro Chat Desk
From the first message to the final payment.
- 01Patient messages or calls
The bot or AI voice agent shares timings and fees and books a slot.
- 02Reminder before the visit
A template reminder goes out the day before the appointment.
- 03Report and bill on WhatsApp
Share the report PDF and the GST bill in the same chat.
FAQ
Questions from clinics, labs & hospitals
Short answers before you start.
Is patient data private?
Each organization has its own private workspace; staff see only what their role allows, and logins can require two-step verification.
Can the AI voice agent speak Hindi?
Yes. The voice agent works in Hindi and English and hands the call to staff when needed.
Demo
See it set up for your business
Tell us about your team. We will show the modules for clinics, labs & hospitals with your own workflow.
Other industries