Renewals are chased by phone
Staff call every expiring subscriber and collect cash.
Internet & Wi-Fi providers
Run an ISP end to end: subscribers, billing, network and support
RADIUS logins and speed plans, online recharge with WhatsApp reminders, TR-069 router control, NAT log retention, NMS with fibre maps, and a WhatsApp helpdesk — on one portal.
The problem
What slows internet & wi-fi providers down today
Common problems we hear from businesses like yours.
Router issues need site visits
Simple Wi-Fi changes take a technician trip.
Compliance logs are scattered
NAT logs are hard to search when a request comes in.
What you get
The modules that fit your work
Switch on only what you need. Everything shares the same customers, team and permissions.
RADIUS subscribers
PPPoE and hotspot logins, speed packages, validity and live sessions.
Online recharge & KYC
Payment links, WhatsApp reminders and receipts, Aadhaar KYC through DigiLocker.
TR-069 router control
See and change customer Wi-Fi, reboot ONTs and fix WAN settings remotely.
NAT log server
Syslog NAT and session logs kept for two years and traceable by public IP.
Network monitoring
Routers, switches, CCTV NVRs and servers monitored with alerts on WhatsApp.
Fibre maps
Fibre routes, joint closures and customer drops with live traffic colours.
WhatsApp shared inbox
One official business number for the whole team. Assign chats, tag customers and reply with saved answers.
Accounting & GST
Receivables, payables, cash flow, P&L and balance sheet from Tally-style vouchers.
How it works
A day with Pro Chat Desk
From the first message to the final payment.
- 01Reminder and recharge
Subscribers get a WhatsApp reminder with a pay link; payment renews the plan and posts the invoice.
- 02Fix it remotely
Change Wi-Fi, reboot the ONT or update PPPoE from TR-069.
- 03Trace any session
Search NAT logs by public IP and time to find the user.
Fibre maps
See link load on the map before customers complain
Routes change from green to attention and critical as traffic rises, with Mbps labels and device markers on the map.
FAQ
Questions from internet & wi-fi providers
Short answers before you start.
Does payment go to our own account?
Yes. Recharges use your own Razorpay keys, so money settles directly to your bank.
Which routers are supported?
RADIUS works with MikroTik PPPoE, hotspot and VPN; TR-069 supports TR-098 and TR-181 CPEs.
Demo
See it set up for your business
Tell us about your team. We will show the modules for internet & wi-fi providers with your own workflow.
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