Enquiries get lost
Messages sit on the owner's phone and staff can't see who replied.
Retail, e-commerce & D2C
Sell more and bill faster from one WhatsApp number
Answer product questions, share offers, confirm orders and send GST invoices with a UPI QR — while stock and customer balances update in the same portal.
The problem
What slows retail, e-commerce & d2c down today
Common problems we hear from businesses like yours.
Billing takes time
Invoices are made in one app, payments chased in another, stock in a register.
Offers don't reach customers
There's no clean list of buyers to send festive offers to.
What you get
The modules that fit your work
Switch on only what you need. Everything shares the same customers, team and permissions.
WhatsApp shared inbox
One official business number for the whole team. Assign chats, tag customers and reply with saved answers.
Campaigns & templates
Send approved templates to thousands of customers and track delivered, read and failed counts.
GST invoices
Branded A4 GST invoices with UPI QR, sent on WhatsApp in one click.
Items & stock
Products and services with HSN/SAC, GST rate, purchase and sale price and stock.
Customer balances
Outstanding and overdue per customer, statements and one-tap payment reminders.
AI chatbot
Keyword rules, flows and AI replies answer routine questions 24x7 and hand over to an agent.
How it works
A day with Pro Chat Desk
From the first message to the final payment.
- 01Customer asks on WhatsApp
The chat lands in the shared inbox; the AI bot answers price and availability.
- 02Bill in seconds
Create a GST invoice from items, send it on WhatsApp with a UPI QR.
- 03Bring them back
Tag buyers and send an approved offer template to the whole segment.
FAQ
Questions from retail, e-commerce & d2c
Short answers before you start.
Can I send invoices on WhatsApp?
Yes. Every invoice has a share link and can be sent from your connected WhatsApp number with a UPI QR for payment.
Do I need the official WhatsApp API?
Pro Chat Desk uses the official WhatsApp Business Platform (Cloud API). We help you connect your business number through Meta's Embedded Signup in a few minutes.
Demo
See it set up for your business
Tell us about your team. We will show the modules for retail, e-commerce & d2c with your own workflow.
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