Hotels, resorts & restaurants

Bookings, guest requests and repeat visits

Reply to booking enquiries fast, handle guest requests from rooms, send offers to past guests, and close the day's accounts with GST.

WhatsApp shared inbox in Pro Chat Desk
The problem

What slows hotels, resorts & restaurants down today

Common problems we hear from businesses like yours.

Slow replies lose bookings

Guests book elsewhere when the front desk doesn't reply in minutes.

Guest requests get missed

Housekeeping and room-service requests come on many phones.

Past guests never return

There's no easy way to invite them back for festivals or weekends.

What you get

The modules that fit your work

Switch on only what you need. Everything shares the same customers, team and permissions.

WhatsApp shared inbox screen

WhatsApp shared inbox

One official business number for the whole team. Assign chats, tag customers and reply with saved answers.

Support tickets screen

Support tickets

Turn complaints into tickets with priority, team, SLA and a full history.

Campaigns & templates screen

Campaigns & templates

Send approved templates to thousands of customers and track delivered, read and failed counts.

AI chatbot screen

AI chatbot

Keyword rules, flows and AI replies answer routine questions 24x7 and hand over to an agent.

GST invoices screen

GST invoices

Branded A4 GST invoices with UPI QR, sent on WhatsApp in one click.

Expenses screen

Expenses

Rent, salaries, fuel and utilities by category, with GST input credit.

How it works

A day with Pro Chat Desk

From the first message to the final payment.

  1. 01Enquiry answered instantly

    The bot shares room types and rates; the team confirms the booking.

  2. 02Requests as tickets

    Room requests become tickets assigned to housekeeping or kitchen.

  3. 03Invite them back

    Send a weekend or festive offer template to past guests.

FAQ

Questions from hotels, resorts & restaurants

Short answers before you start.

Can different departments share one number?

Yes. Chats are assigned to teams such as Front desk or Housekeeping, each with its own queue.

Can we track daily expenses?

Yes. Record expenses by category and see income vs expense on the accounting dashboard.

Demo

See it set up for your business

Tell us about your team. We will show the modules for hotels, resorts & restaurants with your own workflow.

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