Logistics & transport

Shipment updates, driver calls and branch connectivity

Keep customers updated on WhatsApp, log calls with drivers and customers, monitor branch internet and track expenses and billing.

WhatsApp shared inbox in Pro Chat Desk
The problem

What slows logistics & transport down today

Common problems we hear from businesses like yours.

Customers keep asking for status

Staff answer "where is my shipment" all day.

Branch internet goes down

A dead link at a hub stops dispatch work.

Fuel and trip costs leak

Expenses are recorded late or not at all.

What you get

The modules that fit your work

Switch on only what you need. Everything shares the same customers, team and permissions.

WhatsApp shared inbox screen

WhatsApp shared inbox

One official business number for the whole team. Assign chats, tag customers and reply with saved answers.

Campaigns & templates screen

Campaigns & templates

Send approved templates to thousands of customers and track delivered, read and failed counts.

Calling & IVR screen

Calling & IVR

WhatsApp calls with an IVR menu, call logs, missed-call tracking and agent transfer.

Network monitoring screen

Network monitoring

Routers, switches, CCTV NVRs and servers monitored with alerts on WhatsApp.

SD-WAN for branches screen

SD-WAN for branches

MikroTik multi-WAN failover, QoS and remote access for offices with more than one internet line.

Expenses screen

Expenses

Rent, salaries, fuel and utilities by category, with GST input credit.

How it works

A day with Pro Chat Desk

From the first message to the final payment.

  1. 01Status on WhatsApp

    Send dispatch and delivery updates with templates.

  2. 02Calls on record

    Every call with drivers and customers is logged with duration.

  3. 03Hubs stay online

    Branch routers are monitored and fail over to a backup line.

FAQ

Questions from logistics & transport

Short answers before you start.

Can we monitor branch internet?

Yes. The NMS pings or polls each branch router and alerts on WhatsApp when a link drops.

Can expenses carry GST credit?

Yes. Record expenses with GST and they flow into GSTR-3B input credit.

Demo

See it set up for your business

Tell us about your team. We will show the modules for logistics & transport with your own workflow.

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